Refund and Cancellation Policy
Last updated: 14 October 2026
This policy covers payments made for Mera Case plans and individual court orders, sold by DigitalCubeDesigns.
1. Cancelling a plan
- You can cancel a Standard or Premium plan at any time.
- For plans bought in the app or on the web through Razorpay: open the Plan screen in the app and cancel there. You can also email us and we will cancel it for you.
- For plans bought through Google Play: cancel in the Play Store app under Payments and subscriptions, then Subscriptions.
- After you cancel, you will not be charged again. Your plan stays active until the end of the period you have already paid for, then your account moves to the Free plan. Your cases and data are kept.
2. When we give a refund
| Situation | Refund |
|---|---|
| You were charged twice, or charged after cancelling | Full refund of the extra charge |
| Payment was taken but the plan was not activated, and we cannot fix it within 3 working days | Full refund |
| First purchase of a yearly plan, cancelled within 7 days | Full refund, minus any extra court orders bought |
| Monthly plan, or a yearly plan after the first 7 days | No refund for the remaining period; the plan runs until the period ends |
| Extra court order or client court order that has been opened | No refund, because the order has been delivered |
| Extra court order that failed to open and was charged | Full refund |
3. How to ask for a refund
Email machhi29@gmail.com within 30 days of the payment with your registered mobile number, the payment date and amount, and the payment ID from your receipt. We reply within 3 working days.
4. How refunds are paid
- Approved refunds are sent to the original payment method.
- Razorpay refunds usually reach you in 5 to 7 working days, depending on your bank.
- Purchases made through Google Play are refunded under Google Play's refund policies. You can also request one from Google directly.
5. Contact
DigitalCubeDesigns, Dombivli, Thane, Maharashtra, India. Email: machhi29@gmail.com.